Faceted Search
Website Product Faceted Search This feature is an available Beta Feature. You will be able to opt-in
Enter whatever you're curious about and we'll give you a smart summary of the best answers as well as relevant articles.
July 20, 2026July 12 – July 18, 2026
Nothing New This Week
Nothing New This Week
Avalara Integration Not Applying Taxes to Orders
We fixed an issue where online orders using Avalara destination-based tax calculation were occasionally completing with $0 tax applied. Checkout now blocks itself from completing if a dynamic tax calculation is still pending or has produced an error. It displays a clear error message so the customer can correct their address and try again.
Layaway Line Item Quantity Incorrectly Increasing When Scanning Existing Items
We resolved an issue where scanning an item that is already part of a Layaway in the Register would incorrectly increase the quantity on the layaway line item instead of creating a separate line. This problem also caused the Layaway details display to fail. The auto-increase behavior now only applies to standard line items when a Layaway or Special Order is present in the Register.
Sales Tax Not Applied on Store Pickup Orders Using Avalara
We've resolved an issue where online orders with a Store Pickup option were not having sales tax calculated through Avalara, resulting in orders completing with no tax collected.
Negative Deposit Amounts Allowed on Work Orders
We've fixed an issue that allowed negative deposit amounts to be entered on Work Orders, preventing incorrect balance calculations.
Join the Discussion
Have you joined the Jewel360 User Forum yet? You can take a look here!
That's all for this week. Thank you for being part of the Jewel360 family. Take care, we love you!!
Website Product Faceted Search This feature is an available Beta Feature. You will be able to opt-in
The system has a Time Clock feature that requires your employees to have PIN codes saved in their Us
After logging into the system, you will click on the Admin button with your username in the upper ri
Can't quite find the answer you're looking for? Our support team is just a call away.
Is this page helpful?
×Help us improve our articles