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System Updates 
January 4 - 10

 

New

Enhanced Email Marketing Module
We're thrilled to introduce major upgrades to our Email Marketing Features, aimed at optimizing your campaigns and boosting deliverability. As part of this update, the Newsletter module has been rebranded as simply, the Marketing module. New Features in the Email Marketing Module and for bad email handling include:

• Advanced Segmentation: Target specific customer groups more effectively with improved recipient selection tools to ensure your message reaches the right audience.
• Automatic Filtering: Our system now proactively filters out invalid email addresses, minimizing bounce rates and enhancing deliverability.
• Comprehensive Reporting: Access detailed insights into problematic email addresses and undelivered emails, enabling efficient resolution.

These enhancements are designed to make your email marketing more effective and efficient. For more information, check out the articles on Email Marketing and Bad Emails. 

 

Improved

Purchase Order Status Improvements
Purchase order statuses now update automatically based on quantity changes. For example, if you reduce or remove a back-ordered item so it’s no longer on backorder, both the item and the Purchase Order will update to reflect the new status.

Improved Service Description Formatting & Printing
Service descriptions now support richer formatting and print as entered. You can add bold, italic, underline, and line/paragraph breaks, with a larger editor. All formatting is preserved across service setup, work orders, and receipt printouts. Please note, this update applies to Form Style receipts only.

Shopify Location Filter in Some Sales Reports
We have added Shopify as a location in that filter to the Sales Summary and Sales by Item reports.

Work Order Tags Now in Work Orders Page Search
Updated the Work Orders list page search to include work order tags.


Fixed

Cannot Retry Sending to Bad Email Addresses
We fixed an issue where bad email addresses marked as Ignored could not be retried. These emails can now be retried as expected.

Oldest Serial Number Prints on All Labels When Printing Multiple Serialized Items
When printing labels for serialized products, the oldest selected serial number was being printed on all labels. We have fixed this issue.

Coupons and Discounts Displaying Incomplete Info in Transaction View
Fixed an issue where coupons and discounts were not displaying information correctly on older transactions. A recent update added more coupon and discount details to new transactions, but it caused display issues on older transactions. The transaction view now limits what’s shown for older transactions to avoid confusion and partial information.

Printing Receipts from iPad Produces Blank Prints
We fixed an issue with iPads related to printing where pages are showing up blank.

Color Scheme Issues
We have resolved some incorrect colors being used for Jewel360.

Email Confirm Opt-In Failing
We fixed an issue where some customers opting in to marketing emails from the confirm opt-in email were not being opted in.

Vendor ID Invalid Error on Add New Product Spreadsheet Upload
We have fixed an issue where a valid vendor ID was incorrectly flagged as invalid when using the Add New Product spreadsheet.

Serialized Items with Unlimited Web Inventory
We fixed an issue where items could be configured as both Serialized and Unlimited Web Inventory in the legacy product page, which is not intended system behavior. The system now prevents this invalid combination to ensure accurate inventory tracking.

Unable to Save or Mark Purchase Order as Sent
We've addressed an issue where trying to save a PO or mark it as Sent resulted in an error message.

End of Day Total Net Sales / Total Receipts Incorrect
We have resolved an issue with the Total Net Sales calculation, and in the old view of End of Day the Total Receipts as well, where the system was rounding incorrectly, causing these totals to be off by a cent or two.

Issues Editing Quote Form Style Header
We fixed an issue that prevented users from being able to edit the header in the Quote form style.

Subscriptions Charged on Wrong Day
We have fixed an issue where editing and saving a subscription would shift the start date back by one day.

Sales Summary Report Not Calculating Margins Correctly
We fixed an issue where margins on returned items were not calculated correctly in the Sales Summary report.

Multiple Invoice Payments Allowing Over-Payment
We found an issue where making multiple invoice payments at once in the Register could result in over-payment on a single invoice. This allowed payments to exceed the total amount due, creating an unintended customer credit that was only visible after the invoice was completed. We have fixed this issue.

Product List Page Not Filtering Out Products With Zero Inventory
We have fixed an issue where filtering for in-stock products on the product list page, the results were including some out of stock products due to a rounding issue. 

Reward Points Missing After Customer Merge
We fixed an issue where reward points from both customer accounts were not combined when customers were merged.

Certain Locations Not Showing Price Info on Labels
We have resolved an issue where printing labels was not displaying a price. This was only happening in rare cases for certain locations, when the store had multiple locations and where inventory for the item was very low and some of the item conditions for that item were set to $0.00 prices.

Wrong Customer Modified Date
We fixed an issue where the Customer Modified date was incorrectly displaying as 12/31/1969.

Alternate Lookup Field on Edit Product Page Not Saving
We resolved an issue where adding text in the Alternate Lookup field on the Edit Product page was not saving. Text would only save if something else on the product page was edited.

Special Order Deposit Calculated Twice, Causing Negative Balance After Pickup
We have fixed an issue where there was a negative Remaining Balance after picking up a Special Order. The negative amount was caused by deposits being counted twice.

Purchase Order Page Stuck Loading
We fixed an issue where setting the desired stock level to 0 on a Purchase Order caused the page to enter an infinite load and then crash.

Incorrect Line Item Taxes in the Register
We improved Register calculation logic to fix incorrect line item tax amounts.

Work Orders Failing to Load
Fixed an issue where some work orders were not loading correctly.

Store Pickup Subscriptions Requiring Shipping
We improved the subscription order flow so Store Pickup subscriptions now use the store pickup process instead of requiring orders to be marked as shipped.

Join the Discussion
Have you joined the Jewel360 User Forum yet? You can take a look here! 

 

That's all for this week. Thank you for being part of the Jewel360 family. Take care, we love you!!